I need help signing in to UpToDate
When I connect to UpToDate it asks me to register, but I have already registered in the past...
Why am I continuously asked to accept the "License Agreement"?
Answer
UpToDate Database Troubleshooting
Please refer to the UpToDate Database Instruction Guide for general database information, including app and registration help.
Extending Direct Access Availability
Once users register an account with UpToDate they may continue to access the site directly. However, after 90 days they will be required to refresh their eligibility for access by returning to the Library website and clicking the link labeled UpToDate (User Account Access).
Reoccuring "License Agreement" prompt:
If you keep getting prompted to accept the "License Agreement" do the following:
- Click on "My Account" just to the right of your name.
- When asked to log in, enter the UpToDate username and password you created.
Login Failure
Check out the Registration Help page on the UpToDate Database Guide. If your problem persists, try a different web browser before contacting the Library for support.